Reference

Legal Terms Behind Your bee998 Account

One written set of terms sits under your account, your account wallet and every table you open here, and this page points you straight to it.

Account termsWallet and payout rulesFair use policyRegion eligibility
bee998 Legal Terms Behind Your bee998 Account
DATA AND ACCESS

How We Keep Your Data Safe

Sensitive questions about this policy come down to who can see your records and what you can do about it. On our side that means hashed passwords, one-time codes on new devices, and staff access kept to the account team handling your ticket. On your side it means a short request path: message support from your registered number and we confirm the request before anything moves. Cookies here do a small, fixed job, keeping you signed in and remembering your language, and you can clear them whenever you like.

Records we hold

We store your registered mobile number, your name, wallet transaction references and sign-in history. Passwords are held in hashed form, so nobody on our side reads them as plain text.

Cookies on this site

Session cookies keep you signed in and remember your language choice. Analytics cookies show us which lobby pages load slowly on a phone. Clear them any time in your browser settings.

Sign-in checks

A sign-in from a new device asks for a one-time code sent to your registered number. If you spot a login you did not make, change your password and message support the same day.

How long we keep it

Transaction and account records stay for as long as the terms require, then come out of our systems. Ask for a copy or a correction from your registered number and we verify before replying.

LEGAL CONTACT

Where to Send Legal Questions

Legal questions rarely arrive at a convenient hour, so we keep one route that stays open wherever you sign in: the chat inside your account wallet. Open it from your phone, paste the transaction ID from bKash, Nagad or Rocket, and the reply comes from someone who can see your account, not from a script. Clause queries and written requests go to the contact address printed in the terms document. Tell us the section heading and we will quote the wording that applies to you.

Wallet and account help Message our Bangladesh support desk from the chat window in your account wallet. Send the bKash, Nagad or Rocket transaction ID and we can trace the entry on our side.
Clause queries If a clause reads unclear, send the section heading with your question. We reply in plain English with the exact wording that applies to your account and region.
Written requests For a written request about account data or a closed account, use the contact address printed in the terms document. Include your registered mobile number so we can match it.

Legal Questions You Ask Us

Before you tick the terms box, a few things usually need settling. Can you hold an account where you live? Which wallet name has to match the account? What happens to a duplicate registration? We answer these from the account team's own queue, so the wording below matches what support will tell you on chat. If your case is not here, send it and we will add it.

Yes. The checkbox at registration is the point where the terms start applying to you. Read the document first; if a clause does not sit right, leave the box unticked.

Access depends on the law where you are and on eligible regions. Check the region wording in the terms, and if your country is not listed there, do not deposit.

One account per person. If our checks match the same mobile number or wallet to a second account, we close the duplicate and move any verified balance to the original account.

Send the request from your registered mobile number to the contact address in the terms. We confirm the request, verify the account, then reply with the record we hold.

Payouts go back to the bKash, Nagad or Rocket source used for the deposit, and a first withdrawal or a changed number triggers a manual check. Support will tell you what is missing.

They can. When a clause changes, the revised document goes live on this page with the revision date printed on the first page, and the new version applies from that date.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.